What units are your fabrics sold by?
Except for pre-packaged fat quarter bundles all fabrics are sold per 1/4 yard. All fabrics are cut continuously from the roll or bolt. So for example if you want a 1 yard fabric order a quantity of 4 and I will send a 1 continuous yard piece.
What are your hours and location?
Block Collective Patterns is located in a home studio in Sechelt, BC
Online shop, shipping Monday - Friday
Do you offer free shipping?
Free shipping is not currently being offered because all fabrics are 50% off.
Do you ship via Lettermail?
I no longer offer lettermail.
When will my order be ready?
My typical processing time is 24-48 hours. If you need your order urgently please contact me by email at email@example.com
Can you add something to my order?
I am happy to add something to your order without additional shipping charges but you must email me at firstname.lastname@example.org before your order has shipped. Please email me before placing your additional order and I will refund the shipping on your second order.
Help, I need to contact someone!
Please e-mail me (Jamie) at email@example.com with any questions, I am usually able to respond within an hour Monday - Friday between 9 am - 4:30 pm PST.
Please look over your fabric before washing. Generally cut fabric is not refundable unless there is an error on our part or a factory defect. If you are unsatisfied please e-mail me and include a photo with your e-mail if possible, I will work with you on a solution.
It is normal for there to be small flaws close to the selvedge edge, especially for knit fabrics, I cut an extra cm on most cuts and more if there flaws near the edge.
Unopened packaged notions and accessories are fully refundable.
Do you provide swatches?
Swatches are not currently available.
How do I figure out what the fabric weight is?
I try to list fabric weight on each fabric so you can better plan. The characteristics of a given weight vary based on fabric weave. Generally fabrics less than 120 gsm are consider lightweight and are usually semi-sheet. Fabrics closer to 300 GSM are consider heavy and are suitable for things such hoodies.
Do you offer local pickup?
Not right now
I love helping you create so please contact me (Jamie) at firstname.lastname@example.org with any questions.